Shipping policy

Shipping Policy

Processing Time

All orders are processed within 1–3 business days after payment has been confirmed.

Delivery Time

The estimated delivery time can be up to 30 days, depending on the customer’s location, logistics availability, and the shipping carrier.

This is a maximum estimated delivery timeframe and does not mean that every order will take 30 days. Many orders may arrive sooner.

During periods of high demand, special promotions, or circumstances beyond our control, delivery times may be extended.

Shipping Cost

We offer free worldwide shipping on all orders.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email so you can monitor the status of your package.

Incorrect or Incomplete Address

It is the customer’s responsibility to provide a correct and complete delivery address. If a package is returned due to incorrect or incomplete information, the customer may be responsible for any reshipping costs.

Shipping Delays

Although we work with reliable shipping carriers, delays may occur due to weather conditions, high demand, customs processing, extraordinary events, or logistical issues beyond our control.

Packages Marked as Delivered

If the tracking system shows that your package has been delivered but you have not received it, we recommend checking with family members, neighbors, or your building/property management before contacting us.

Contact

If you have any questions regarding your shipment, you can contact our customer support team at:

zchristian2345@gmail.com